ResMed Warranty Information | ResMed

ResMed warranty information for all products

Looking for ResMed warranty information for your CPAP mask, device or other ResMed products? See below for details or contact our customer service team if you have any further ResMed warranty questions.

Limited warranty

ResMed Corp. and its affiliates warrants that your ResMed product shall be free from defects in material and workmanship from the date of purchase for the period specified below.

 

Product Warranty period

Product Warranty period
  • AirTouch™ UltraSoft™ memory foam cushion
  • Disposable masks and disposable mask components
7 days
  • Mask systems (including mask frame, cushion, headgear and elbow) —excluding single-use devices and AirTouch UltraSoft memory foam cushion
  • Accessories — excluding single-use devices
  • Flex-type finger pulse sensors
  • Humidifier water tubs
  • ClimateLine™ tubes
  • ClimateLineAir™ tubes
  • Standard tubes
  • SlimLine™ tubes

90 days
  • Batteries for use in ResMed internal and external battery systems*
6 months
  • Clip-type finger pulse sensors
  • CPAP and bilevel device data modules
  • Oximeters and CPAP and bilevel device oximeter adapters
  • Humidifier cleanable water tubs
  • Titration control devices
  • Mobi Sieve bed
  • Mobi Battery - internal and external/supplemental
  • Mobi Accessories
  • Astral internal and external batteries
  • Astral FiO2 cells
1 year
  • CPAP, bilevel and ventilation devices* (including external power supply units)
    • *Two-year warranty applies to the Astral ventilator internal battery and FiO2 cell, when purchased as a complete system. If an Astral internal battery or FiO2 cell is purchased independently, above warranties apply.
  • Humidifiers
  • Battery accessories
  • Portable diagnostic/screening devices
  • NONIN 8000 series reusable soft pulse oximeter sensors
2 years
  • Mobi
5 years
  • AAA batteries
See manufacturer’s warranty

This limited warranty is only available to the initial consumer. It is not transferable. If the product fails under conditions of normal use, ResMed will repair or replace, at its option, the defective product or any of its components.

This limited warranty does not cover: a) any damage caused as a result of improper use, abuse, modification or alteration of the product; b) repairs carried out by any service organization that has not been expressly authorized by ResMed to perform such repairs; c) any damage or contamination due to cigarette, pipe, cigar or other smoke; and d) any damage or contamination due to insect infestation. This limited warranty does not cover damage caused by regular wear and tear on the AirTouch UltraSoft memory foam cushion.

For guidelines specific to contamination, misuse, or abuse of Mobi portable oxygen concentrator components, sieve bed, internal batteries and external batteries, please refer to the full Mobi warranty and disclaimer in the user guide for product number 35001.

Warranty is void on product sold, or resold, outside the region of original purchase. Warranty claims on defective product must be made by the initial consumer at the point of purchase. This warranty replaces all other expressed or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose. Some regions or states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

ResMed will not be responsible for any incidental or consequential damages claimed to have resulted from the sale, installation, or use of any ResMed product. Some regions or states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from region to region. For further information on your warranty rights, contact your local ResMed dealer or ResMed office.