For Customer Assistance including Technical and Patient Support:
1 (800) 424-0737 (toll-free) in United States and Canada
Technical Support: Monday to Friday, 5:30am - 5pm PT.
Patient Support: Monday to Friday, 6:00am - 3pm PT.
We respond to all requests in 72 business hours. Our business hours for telephone assistance do not include holidays. If you have already sent us a request, we respond to all requests in the order of requests received.
Please Note: We are not a clinical resource and cannot provide answers to questions related to your therapy, insurance, or pricing. Please contact the home medical equipment provider or doctor who originally provided you with your machine for these types of questions.
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