ComplianceCoach - a smarter way to capture PAP compliance | Resmed
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ComplianceCoach CPL V2.0

The smarter way to capture PAP compliance

With flexible workflows, prioritized patient outreach and simplified data, ComplianceCoach equips HMEs with a competitive edge. HMEs who used ComplianceCoach experienced a 2.36% increase in eligible reimbursement from CMS 90-day compliance requirements.*1

Watch this video to learn how HMEs are using ComplianceCoach to save time and increase their revenue, while helping more patients achieve their therapy goals.

A powerful way to improve your business

ComplianceCoach is a companion app to Resmed AirView™ that uses the power of AI to help boost reimbursement rates. ComplianceCoach CPL v.2.0 now equips HMEs with following benefits:

  • Care Check-In: responses to quickly identify which patients are struggling and troubleshoot issues more efficiently
  • Greater Control: Refine your customer patient lists and reduce the time spent searching for patients with additional filters
  • More Patient Data: Access a broader view of the patient’s therapy with additional data points
  • Less Toggling: Send the myAir invitation to patients and download the Compliance & Therapy reports directly within ComplianceCoach

Unlock the benefits of ComplianceCoach

ComplianceCoach CPL v.2.0 is part of AirView Plus, a yearly subscription model (billed monthly) that provides HMEs with actionable insights to improve workflow efficiencies and help patients achieve their therapy goals. This subscription model is offered at a trial price for a duration of twelve (12) months, or until such time as the Full Product Launch has been officially executed, whichever occurs first.

To subscribe to AirView Plus, please contact your sales representative. After you speak to your sales representative, AirView Plus will be available in the Resmed Online Store (ROS) for purchase.

ComplianceCoach Terms and Conditions

By using ComplianceCoach you agree to be bound by and be subject to:

  1. Applicability.
    1. These terms and conditions (these “Terms”) are between ResMed Corp. (“Service Provider”) and “you” or Customer and govern the provision of ComplianceCoach.
    2. The accompanying order confirmation in the Resmed Online Store (the “ROS Order Confirmation“) and these Terms (collectively, this “Agreement”) comprise the entire agreement between the parties, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral. In the event of any conflict between these Terms and the ROS Order Confirmation, these Terms shall govern.
    3. You acknowledge and agree that: (i) you accept these Terms on behalf of Customers for which you are authorized to act (e.g., an employer) and acknowledge that such entity is legally bound by these Terms (and you agree to act in a manner consistent with these Terms) or, if you are not authorized to act on behalf of such entity, then you accept these Terms either as an Authorized User of such entity and acknowledge that you are legally bound by these Terms; and (ii) you represent and warrant that you have the right, power and authority to act on behalf of and bind Customer.
  2. Services. Service Provider shall provide the ComplianceCoach services to Customer as described in the ROS Order Confirmation (the “Services“) in accordance with these Terms. By purchasing ComplianceCoach, Customer agrees to the terms of Resmed Healthcare Informatics Terms of Use, including the Business Associate Agreement; Resmed’s General Terms and Conditions of Sale; and the Resmed Online Store Terms of Use.
  3. Customer’s Obligations. Customer shall:
    1. Provide feedback, including but not limited to interviews, telephone calls, and surveys, on a regular basis to Service Provider with regards to Customer’s use of the Services and;
    2. respond promptly to any Service Provider request to provide direction and other information that are reasonably necessary for Service Provider to provide Services in accordance with this Agreement.
  4. Customer’s Acts or Omissions. If Service Provider’s performance of its obligations under this Agreement is prevented or delayed by any act or omission of Customer or its agents, subcontractors, consultants, or employees, Service Provider shall not be deemed in breach of its obligations under this Agreement or otherwise liable for any costs, charges, or losses sustained or incurred by Customer, in each case, to the extent arising directly or indirectly from such prevention or delay.
  5. Fees and Expenses.
    1. In consideration of the provision of the Services by Service Provider and the rights granted to Customer under this Agreement, Customer agrees to pay $250 per month for a one (1) year term following the ROS Order Confirmation, unless otherwise terminated in accordance with these Terms. Service Provider reserves the right to terminate the Services immediately if Customer does not pay as determined by Service Provider.
  6. Entire Agreement; Conflict of Interest. These Terms is the Parties’ entire understanding and supersedes all prior agreements or terms, oral and written, with respect to the subject matter of these Terms. In the event of a conflict, these Terms control.

* Compliance rates will vary and are not guaranteed. Provider is responsible for confirming compliance before billing.

In exchange for the monthly trial price, Customer is agreeing to provide ongoing and regular feedback during the Trial Period as requested by Resmed relating to the operations, processes and usefulness of the solution. Customer also agrees to allow Resmed to publish their Company Name for promotion and advertising and trade or for any other lawful purposes.

AirView Plus is an HI Services Package offered pursuant to the Resmed Healthcare Informatics Terms of Use, including the Business Associate Agreement; Resmed’s General Terms and Conditions of Sale; and the Resmed Online Store terms of use. By purchasing AirView Plus you agree to the terms of each of the above agreements.

Reference:

  1. Source: Resmed data analysis of HMEs who beta tested ComplianceCoach across a patient population of at least 5,000 patients in the US. Study conducted between September 2021 and June 2022. HMEs n=6 Patient Population n=6,896