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This area of our site caters to GPs, sleep therapists and sleep lab nurses.
ResMed Air Solutions data support and frequently asked questions.
A. These devices feature built-in wireless connectivity* to transfer data automatically to AirView™ ̶ ResMed's new cloud-based patient management system for healthcare providers. This helps you stay more connected with patients during treatment.
A. Patient data will be transmitted from the device one hour after a therapy session has ended. Note: The patient must have mobile coverage to transmit data, and the device must not be in Airplane Mode.
A. If your patient lives in an area with poor mobile coverage, you can still access their therapy data. Simply advise your patient to post in their SD card so you can upload the data to AirView™.
A. While your patient is overseas with their device, data may not be able to be transmitted wirelessly. In that case, the device will store their therapy data and transmit it when the patient returns to their country, is back in an area with mobile coverage, and the device is powered on.
A. Yes, but you'll need to reformat the SD card. Deleting the files will not activate it for use. Note: All information stored on the SD card prior to reformatting will be lost.
* Wireless communication depends on network availability